Buying a New Office Printer or Fixing Commercial Printer

So the question now is when do I actually consider buying a new printer?

Situation 1.  You have a color laser printer for your office.  Your printer isn’t giving you any messages, but the prints have a blue and red line on them.  The first thing to investigate, is if it just needs a cleaning, or if there is a problem with some of the parts.  Most of the time, colored lines indicate that you need to replace the drums on your printer.  We’ll consider this to be the case.  Most big box store laser printers have color printers that take expensive drum units.  And even though the two drums involved are the blue and red, the black and yellow are next.  This will cost your business anywhere from 500 to 1000 dollars.  At that point, it is definitely wiser to buy a new printer.

Situation 2. You get a call from your current copier company.  They tell you that they can no longer get parts for your office copier, and the contract even says that they don’t have to fix copiers if their parts are obsolete.  This can be a legitimate claim by the copier company, but it usually is a way to force your company to buy or lease a copier.  The customer usually can’t do anything here.  They can keep the copier and challenge the company, but that will be a waste.  Sometimes it’s best to upgrade at that point, because this time you got a copier company you can trust.

Situation 3.  Hurricane Mikey is coming to the Sarasota Area!  Everyone prepares and hopefully doesn’t get hit, but low and behold, Some of the businesses get water in their copiers.  One company lets it dry, and turns the copier back on, and it works!  They are filled with joy, and they call the copier company to tell them the good news… Then the copier guys tell them that it may work now, but rust will set in on some of the circuitry later, and they have to cancel the service contract.  The company is super bummed, then realize that insurance will cover it. It might be time for a Sarasota copier rental.

Situation 4. You have a copier on lease, and the lease is up.  You have had it for 5 years, and have had a couple of normal issues like dirty copies and a few jams, but the copier company always fixed it.  Now they don’t want to service the machine after the lease expired.  Well, we would be glad to help take your machine under service agreement.  Most machines at lease end are good to go for another couple of years.  You just want to make sure the previous copier company replaced drums.